I don't have a user name and password. How do I get one?
Add items to your shopping basket. Create your own user name and password when prompted.
I don't want to provide my personal details online. Can I still make a purchase?
How can I tell if I have items in my shopping basket?
If you have selected any products then a shopping trolley icon will appear at the top of the right-hand column. You can see a list of your selected products by clicking on "View basket" next to this icon.
Do I have to pay by credit card?
At checkout, you will be asked to nominate payment by credit card or invoice. If you choose to be invoiced, you will need to include a valid school purchase order number in the space provided.
How can I be sure my order got through?
An email message confirming your order and delivery address is sent to your nominated email address at the conclusion of the checkout process. Within Australia, most orders should be processed within 3-5 days. You can contact the AAMT office if you need to check on the progress of your order.
Why doesn't the price in my shopping basket match the price quoted on individual product pages?
Prices quoted on product pages are GST-inclusive (i.e. correct for residents of Australia). The shopping basket will not calculate GST-inclusive prices until after you nominate your delivery location by logging in to the site.
Why is the shipping cost not quoted in my shopping basket?
If you have not logged in to the site, the shipping cost will be shown as "TBA". After login, the actual shipping cost will be calculated on orders for delivery within Australia. For international orders, the shipping cost will not be displayed - please note that the actual cost will be determined based on the delivery address and that we will contact you to confirm the cost before shipping. If you would like to receive a quotation before placing your order, you can contact the AAMT office.
Can I change the number of products displayed on the page?
Yes. When browsing folders in the shop, you can choose the number of items to display on each page by clicking on "25", "50" or "All". If you choose to display more items at once then each page will take longer to load.
How can I tell whether my transaction was completed?
If your transaction was successfully completed then you will have been required to provide your credit card details or a school order number, the "shopping trolley" icon will have disappeared or will say "0 items", and a confirmation message will be sent to your nominated email address. If you are not sure whether you completed the ordering process, please check by contacting the AAMT Office.